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News > Customer's Testimonials and Feedback
Customer's Testimonials and Feedback
8 July 2010
Check out our Customer testimonials and feedback from buying art online at PlatinumGallery.co.uk.
We send every customer a follow up email asking them what they thought of the art and their experience of buying art at PlatinumGallery.co.uk. Here's a selection of wehat they said.
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"Arrived this morning and is hung in the house! Very happy - thanks again!"
"Having bought a piece of art from Matt 5 years ago, my wife and I recently decided to source some more of his work. We were served as before with courtesy and professionalism which Matt combines with a very personal touch through his excellent phone and email communcation. We couldn't be more happy with the two paintings we've bought from the Platinum art gallery and will be back again in the future."
Left by M.S from reading talking about Matt Ware's artwork entitled Spidey.
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"I bought it as a 40th Birthday present for my son - he was thrilled!"
Left by F.M from Northants talking about Matt Ware's artwork entitled 'Cityscape'
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1. Quality of Artwork- 4/5 I like the piece immensely and am very happy indeed with it. I would score it higher but there is always room for improvement.
2. Standard of packaging of artwork- 5/5 Well packaged
3. Delivery Time - 5/5 Excellent, very fast service
4. Customer service - 5/5 Very helpful and took great pains to make the connection happen.
5. Communication and response - 5/5 Faultless
"Overall an excellent experience with Platinum Gallery, and the artwork is exactly what i wanted. Very Happy."
Left by S.L from County Durham talking about Matt Ware's artwork entitled 'Hustle and Bustle'
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"I would be very grateful if you would let Matt know that the painting is absolutely magnificent and is proudly hanging in my living room. There's a wonderful forward movement in it that I hadn't spotted from the web picture. Thanks so much!"
In terms of feedback:
* Quality of artwork: great, see above.
* Delivery time: great! The painting actually arrived on Wednesday, a day earlier than he said it would so was delighted. Many thanks to you and him also for keeping me updated as well.
* Packaging of artwork: great, arrived absolutely undamaged.”
Left by R.M. From Republic of Ireland talking about Matt Ware's artwork entitled 'City Blues.'
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“Thank you for the fantastic communication and very smooth
transaction - you'll be my first port of call when we're buying
artwork next.”
Left by R M from Republic of Ireland
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“Just to let you know Claire's third artwork - Cactus Flower 2 - arrived safely on Friday.
As with the other artworks, it is enchanting.
I will now be contacting Claire to compliment her on her obvious talent.
Thankyou for your very good service. We will certainly visit your site again.
Have a Happy Christmas and Best Wishes!”
Left by M. A talking about artwork from Claire Cooper Walsh
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“Just to let you know Claire's two artworks arrived today - very well wrapped and well presented.
We are delighted with them!
Hope to do business again - in fact I'm looking now - Christmas present
shopping!”
Left by M. A. talking about artwork from Claire Cooper Walsh
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“I am very pleased with the paintings, which arrived yesterday. Melvyn made an excellent job of ensuring they were well packaged. Thanks for all your help.”
Left by S.H from Manchester.
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“Thank you I have received the Artwork and it is lovely. It was also well packed.”
Left by A.D.
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"Fantastic service from Platinum Gallery! Also the artist attached a handwritten note...nice touch!"
Left by K.A. from Berkshire talking about Simon Fairless' artwork entitled 'Metlife.'
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