Our Privacy Statement
Platinum Gallery is committed to responsible data management and subscribes to the principals of the data protection legislation in the United Kingdom. We maintain the privacy of our users and the security of any personal information received from you. If you register for any of the Services you will be asked to provide basic personal information. The information provided by you is not available for sale or use by third parties in any way. The information is used solely for notifying you of changes or updates to the Website and its Services.
This is a complete statement of what information we collect and what we use it for.
We collect both non-personal information from you and personal information about you on Platinumgallery.co.uk.
Non-personal information
Our web servers automatically collect only the following information, even if you do not join or register with us:
- your IP address
- your web browser type and version
- the number of colours your screen is displaying
- your operating system
- the URL you clicked on to get here
This information is used to improve our service by adapting our pages to display correctly on many different platforms, and to record number of visitors and page impressions etc.
Personal information
If you place an order or become a registered artist you give us:
- a username and password
- your name and address
- your company name
- the assurance that you have read and wish to abide by our terms and conditions
- an email address
Your email address is used to send you your order confirmations. We do not sell, rent, lend or in any other way release your email address to any organisations unconnected with Platinum Gallery.
If you choose to purchase, you may choose to pay online. In this case the following privacy statements apply.
Our payment systems are run by Pay-pal, an internationally recognised secure credit card authorisation firm. Your card details and address information are collected and stored by Pay-pal, not by Platinum Gallery. Their terms and conditions apply and can be found at http://www.paypal.co.uk
Complaints
We aim to deliver the highest level of customer service. However, if you feel you would like to complain about any matter please e-mail Matt Ware at info@PlatinumGallery.co.uk. We will reply as soon as possible and in any case you will at least receive an acknowledgement within 5 working days whilst we work to resolve your complaint.
We review our privacy policy regularly to ensure the security of our site and your data.
If you have any questions/comments about privacy or security, please e-mail Matt Ware at info@PlatinumGallery.co.uk.
Data Protection laws
Platinumgallery.co.uk is run by Platinum Gallery. Platinum Gallery complies fully with the letter and the spirit of UK Data Protection law.